Business Development & Client Relations Officer

We're Hiring! Business Development & Client Relations Officer

📍 Location: Kigali, Rwanda

🏢 Company: ISHEMA HUB Limited

💼 Employment Type: Full-Time

About ISHEMA HUB

ISHEMA HUB Limited is a Rwanda-based technology company providing innovative digital solutions, including software development, digital communication platforms, payment solutions, and enterprise technology services.

As we continue to grow, we are looking for a proactive, motivated, and results-driven Business Development & Client Relations Officer to join our team.

Key Responsibilities

• Identify and develop new business opportunities.
• Promote ISHEMA HUB's products and services to potential customers.
• Generate leads, arrange client meetings, and follow up on sales opportunities.
• Prepare business proposals, quotations, and presentations.
• Build and maintain strong relationships with existing and prospective clients.
• Collect customer feedback and coordinate with technical teams to ensure customer satisfaction.
• Identify relevant public and private tender opportunities and coordinate bid submissions.
• Support marketing activities, partnerships, and customer onboarding.
• Maintain sales records and prepare regular business development reports.

Qualifications & Requirements

• Bachelor's degree in Business Administration, Marketing, Management, IT, or a related field.
• 1–3 years of experience in business development, sales, or customer relations.
• Strong communication, negotiation, and interpersonal skills.
• Ability to identify opportunities and convert leads into customers.
• Good organizational, problem-solving, and follow-up skills.
• Basic understanding of technology products and digital services.
• Excellent written and spoken English and Kinyarwanda.
• Ability to work independently and meet targets.

Added Advantages:

• Experience in the technology, telecommunications, fintech, or software industry.
• Experience preparing business proposals and tender documentation.
• Knowledge of Rwanda's public procurement procedures.

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