Sales Attendant

Company Description ZUBA DERMA CARE is a Kigali-based skincare, supplements, and cosmetics company dedicated to helping people achieve healthy, confident, and beautiful skin through high-quality products and trusted customer care. The company offers carefully selected skincare, beauty cosmetics, and wellness supplements tailored to different skin types and personal care needs. ZUBA DERMA CARE focuses on quality, authenticity, and professional guidance to support customers in choosing products that match their individual concerns and routines. With a strong commitment to customer trust, integrity, and continuous learning, the company aims to be one of Kigali’s most trusted destinations for skincare, cosmetics, and wellness solutions. Its vision is to empower people across Rwanda to look and feel their best every day.
Role Description The Sales Attendant role at ZUBA DERMA CARE is a full-time, on-site position based in Kigali City, Rwanda. The Sales Attendant will welcome customers, provide product information, and guide clients in selecting skincare, cosmetics, and supplements that match their needs and preferences. Daily responsibilities include managing product displays, ensuring shelves are well-stocked, processing sales transactions, and handling customer inquiries with professional and courteous service. The role also involves maintaining a clean and organized store environment, monitoring stock levels, and supporting promotional activities and in-store campaigns. The Sales Attendant will work closely with the team to deliver consistent, high-quality customer experiences and uphold the company’s values of integrity, authenticity, and customer satisfaction.
Qualifications

• Candidates should possess strong customer service and interpersonal skills, with the ability to communicate clearly and build trust with diverse clients.
• Candidates should possess basic sales and retail skills, including cash handling, POS operation, and product presentation in a store environment.
• Candidates should possess knowledge or interest in skincare, cosmetics, and wellness products, with a willingness to learn about different skin types and care routines.
• Candidates should possess organizational and time-management skills to handle multiple customers, maintain displays, and support daily store operations.
• Candidates should possess problem-solving and conflict-resolution abilities to address customer concerns politely and efficiently.
• Additional beneficial qualifications include prior experience in retail or beauty sales, proficiency in English and Kinyarwanda (French is a plus), and a high school diploma or equivalent.
• Reliability, integrity, a professional appearance, and the ability to stand for extended periods and work flexible hours, including weekends, are expected.

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