Stakeholder Engagement Lead
Job descriptions & requirements
Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.
The Project
This is an opportunity to work on a state-of-the-art landmark project in Rwanda. Mace have been delivering PMC services on major aviation projects for several years, increasing passenger capacity and improving overall services
You’ll Be Responsible For
- Develop and maintain the Project Stakeholder Register and Stakeholder Engagement Plan (SEP), updated at each key project stage.
- Lead the public consultation and community engagement programme in compliance with IFC PS1, the project ESIA, and Rwandan regulatory requirements.
- Build and maintain effective relationships with key stakeholders including the Government of Rwanda (RDB, RCAA, MININFRA), development finance institutions (DFIs), local communities, and NGOs.
- Manage and coordinate community grievance mechanism (GM) processes, ensuring timely resolution and documentation.
- Prepare and issue stakeholder communications, briefing materials, community newsletters, and public information updates.
- Coordinate with the Project Communications team to align external stakeholder messaging with project communications strategy.
- Monitor stakeholder sentiment and provide early warning to the Project Director on emerging issues or community concerns.
- Manage and report on Resettlement Action Plan (RAP) implementation progress in liaison with the social safeguards team.
- Represent the project at public meetings, government forums, and community engagement events.
- Produce monthly stakeholder engagement progress reports and maintain the grievance log.
You’ll Need To Have
- Minimum 12 years' experience in stakeholder engagement and social performance management on major infrastructure or extractive industry projects.
- Deep knowledge of IFC Performance Standards (PS1, PS5, PS7), Equator Principles, and ESIA processes.
- Proven experience managing community engagement and resettlement programmes in Sub-Saharan Africa; Rwanda experience highly advantageous.
- Degree in Social Sciences, Development Studies, Environmental Science, or related discipline.
- Exceptional interpersonal and communication skills; able to engage credibly with government officials, local communities, and international financiers.
- Fluency in English essential; French and/or Kinyarwanda highly advantageous.
Our values
Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.
Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.
Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.
We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role
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